But take a look anyway, if you have an interest in process improvement in hospitals. This is a collection of my best posts on this topic.
Monday, June 2, 2008
Here is a short video about a potential patient safety problem with code carts that was called out by a nurse as part of BIDMC SPIRIT and how it was handled. It will give you a sense of the steps involved. Worth watching all the way to the end. And a clear contrast with the definition below!